As a Solicitor Mediator with full accreditation and over 20 years experience working with separated families, I understand the impact separation has and how daunting it feels trying to resolve outstanding issues at such a difficult time.
I aim to support people through this process, enabling them to reach their own decisions about their children and/or their financial situation without the necessity of going to Court.
After spending most of my career working in the North East I have returned to my University City to join Greens and work within a team that provides an excellent service. My aim is to guide and support clients through what can seem a confusing and intimidating time whilst
striving to ensure they obtain the outcome they wish for. When not at work I like to keep active either at the gym or out walking my dogs.
FAQs From Tracy Stephenson
How do I get the best from my lawyer?
Your solicitor will be entrusted with various pieces of information about you and your life; often they will get to learn more information about you than your doctor and bank manager. Therefore it is absolutely crucial that your relationship with them “works” and that you have trust and confidence in them and their ability. Your solicitor is not there to be a mouthpiece for you, but is there to advise and represent you. Mutual respect is the key to this relationship succeeding in helping you deal with the situation you are faced with.
How much will it cost?
This really is a “how long is a piece of string” question that tends to generate the response “it depends”! At Greens we charge on an hourly rate for our services, so the longer and more complicated it is, then the costlier it can be. Our hourly rates vary depending on the experience and seniority of our solicitors. However it goes without saying that the more the parties are able to talk to each other and limit the amount of work their lawyers do, then the cheaper it will be for the clients. We do offer a fixed price service for divorces, and our typical estimates for other work are very competitive for the area.
What should I expect?
Whilst we cannot predict the future, you can expect a highly dedicated and hard working team to represent you.
How long will it take?
As with the cost of the matter, it is often hard to say how long your case will take. Divorces typically take around 6 months to complete, financial cases and children matters often about the same. Occasionally you will find some matters will take longer to complete, and if this happens then we will discuss it with our clients first and give a revised time estimate.
Will you keep me informed on progress made and if so how?
We are always available to advise on the progress of each matter we are instructed on. Our files are reviewed regularly and we are client lead about how we communicate: letter, email, phone call or even text message!
Can you guarantee I will be successful in my case?
It is counter productive to have the concept of “winners and losers” in family problems, and I tend to avoid approaching my cases with this mindset. What I can guarantee is that our team will give their very best level of service having regard to our clients’ needs and requirements on both an operational and strategic level.
What do you like most about working for Greens?
I have been very fortunate to have worked in a range of different legal environments in my career, but what I like most about Greens is the fact that everyone is extremely hard working and teamwork is crucial to how we operate. We are a modern firm, and I believe our friendly and professional attitude to each other extends to how we represent our clients.
Why should I bring my case to you?
We are the first to recognise that the legal services market is very competitive, and clients often have a number of different firms they would consider instructing. This competitiveness drives us to do the best we can at what we practise in. We are an experienced and dynamic team which is one of our strengths, so you can be sure that you have the right lawyer for you.